SG; Middle East; Ukraine

SG: The SG leaves New York tomorrow morning for Nicaragua and Costa Rica where he will meet with the country’s respective presidents and government representatives until his return on Wednesday evening.

Middle East: The Security Council held an emergency session early this morning where the SG called for an immediate, unconditional humanitarian ceasefire. The Council supported the SG’s request by issuing a presidential statement urging all parties to accept and implement a ceasefire into the Eid al-Fitr period marking the end of the Ramadan. Over the weekend UNRWA spokesman Chris Gunness was interviewed about the UN’s relief efforts on Meet the Press. Full interview available here.

Ukraine: The Office of the UN High Commissioner for Human Rights reported an increase in fighting among armed groups in Donetsk and Luhansk against the Government of Ukraine. Regarding the Malaysia Airlines flight, High Commissioner Pillay stated that the downing of the plane is a violation of international law which could result in a war crime. Investigators continue attempts to access to the site and examine details of the crash.

UN Peacekeeping: The SG briefed the SC this morning regarding regional partnerships with UN peacekeeping. He noted effective division of labor among regional organizations, but expressed concern for the deteriorating situation in South Sudan despite the presence of the UNMISS peacekeeping mission.

Syria: OCHA reported that over the weekend UNRWA was forced to halt deliveries of healthcare items and medicine to Palestine refugees in Yarmouk due to lack of authorization.

Cameroon: Boko Haram militants kidnapped the wife of Cameroon’s vice prime minister and killed three people in a cross-border attack on Sunday. The incident was the third Boko Haram attack in Cameroon since Friday.

Iraq: OCHA reported that the Anbar Department of Health scaled-up medical assistance ahead of the Eid holiday in Iraq. WFP continues to distribute food to 8,000 families in the region.

Afghanistan: UNAMA condemned this weekend’s attacks in Afghanistan’s western province of Ghor killing 15 people. The UN called for a prompt and thorough investigation into the incident.

World Hepatitis Day: Today marks World Hepatitis Day to increase awareness for a disease that kills close to 1.4 million people each year. WHO and its partners use this day to mobilize policymakers, health workers and the public to coordinate a global response to viral hepatitis, strengthen prevention, and increase hepatitis B vaccine coverage.

United Nations Headquarters in New York will be closed tomorrow in observance of Eid al-Fitr.

Readout of the President’s Video Teleconference with Prime Minister Cameron of the United Kingdom, President Hollande of France, Chancellor Merkel of Germany, and Prime Minister Renzi of Italy

The White House

Office of the Press Secretary

For Immediate Release

July 28, 2014

President Obama spoke today with Prime Minister Cameron of the United Kingdom, President Hollande of France, Chancellor Merkel of Germany, and Prime Minister Renzi of Italy.  The five leaders discussed next steps concerning the crisis in Ukraine, efforts to achieve a ceasefire in Gaza, and also the situations in Iraq and Libya.  On Ukraine, the leaders stressed the continued need for unrestricted access to the shoot-down site of Malaysia Airlines Flight 17 to allow for recovery of victims’ remains and for international investigators to proceed with their efforts.  They agreed on the importance of coordinated sanctions measures on Russia for its continued transfer of arms, equipment, and fighters into eastern Ukraine, including since the crash, and to press Russia to end its efforts to destabilize the country and instead choose a diplomatic path for resolving the crisis.  Concerning the situation in Gaza, the President noted that Israel has the right to take action to defend itself.  The leaders agreed on the need for an immediate, unconditional humanitarian ceasefire, noting shared concern about the risk of further escalation and the loss of more innocent life.  On Iraq, they discussed the security challenges, welcomed developments in the political process, and urged the swift completion of the formation of an inclusive government.  With respect to Libya, they agreed on the need for an immediate ceasefire among militias in Tripoli, called for the seating of the newly elected Council of Representatives, and underscored support for the UN in seeking a resolution to this conflict.  They condemned any use of violence to attack civilians, intimidate officials, or disrupt the political process. 

Press Releases: Remarks on the Release of the 2013 Report on International Religious Freedom

ASSISTANT SECRETARY MALINOWSKI: Thanks, everyone. Sorry I’m not the Secretary. (Laughter.) So let me just pick up where the Secretary left off and talk a little bit about the report and some of the highlights, some of which, of course, he already mentioned.

The 2013 International Religious Freedom Report documents how, where and when the universal right to religious freedom was violated or protected in nearly 200 countries around the world, and it reflects the commitment that the Secretary expressed of the United States to advancing religious freedom for every person.

Now, from my point of view, religious freedom is fundamental because it protects our ability to hold and profess and change our most deeply held and personal convictions. Being deeply held and deeply personal, religious beliefs are often strongly contested. But the most significant abuses of religious freedom – those involving large-scale discrimination, persecution, and killing – rarely arise naturally from religious differences among ordinary people. There is usually the additional factor of cynical calculation by political forces seeking to maintain power or exploit religious differences for political ends.

Authoritarian governments, for example, often cannot tolerate independent communities of conscience beyond state control. When I was a kid visiting the country where I was born, Poland, in the 1980s, I remember seeing how threatened the communist authorities were by Catholic communities and churches where every Sunday, sanctuaries were created where people did not fear their government. Buddhist monasteries in Burma played a similar role under military role and they – rule and they were similarly persecuted.

Likewise, today the Chinese Government often severely restricts the ability of unregistered religious or spiritual groups to meet, sometimes banning them outright, as in the case of the Falun Gong, persecuting their defenders, like the human rights lawyer Gao Zhisheng. We urge Chinese authorities to release Gao as scheduled on August 7th and allow him to return to his family, without harassment or restrictions to his movement.

In Tibet, authorities continue to assert control over Tibetan Buddhist religious practices. As the Secretary mentioned, the Chinese Government also severely restricts the religious practices of Uighur Muslims, including banning fasting during this month of Ramadan for civil servants, teachers, and others. Broadly targeting an entire religious or ethnic community in response to the actions of a few only increases the potential for violent extremism.

In Vietnam, individuals in congregations of multiple faiths reported harassment, detentions, and surveillance throughout the year. That said, the Vietnamese Government is making some progress on religious freedom, registering over 100 church congregations in 2013 and inviting the UN Special Rapporteur on Freedom of Religion or Belief to visit the country.

Tajikistan remained the only country on Earth to ban people under the age of 18 from participating in public religious activities. In Turkmenistan, as the Secretary mentioned, people detained for religious reasons suffered beating and torture, and some religious groups were denied places to worship or even the ability to print or import religious materials.

In Sudan, laws are still on the books prohibiting conversion from Islam to another religion, contradicting the constitution.

These are all examples of governments that fear people who practice their faith. As I mentioned, abuses of religious freedom also happen when political forces exploit differences between their communities. It’s a very old tactic: Pick a minority religious group – Jews, Bahais, Ahmadiyya, Copts, Shias in some part of the Muslim world, Sunnis in others – cultivate hatred and fear of members of that group, and then use it to build support for your side, or at least distract people from opposing you.

In Burma, if you fear or oppose your country’s forward political progress, you’re probably not going to convince too many people to be against democracy. But you might get somewhere by trying to divide people across religious and racial lines, focusing political discourse on issues like interfaith marriage and religious conversion. And so we’ve seen Burma’s so-called “969” movement, supported by prominent nationalist monks, fuel anti-Muslim sentiment and violence in a country that has had a long tradition of different communities living together.

In Pakistan, violence targeted at members of religious minorities and human rights defenders underscored the government’s failure to provide adequate security. Earlier this year, we were deeply saddened by the murder of Rashid Rehman, a lawyer and human rights defender who, despite threats to his life, was representing a university professor accused of blasphemy. And authorities continue to enforce blasphemy laws and laws designed to marginalize the Ahmadiyya Muslim community.

In Iran, the Secretary mentioned the case of Pastor Abedini. We have urged the Iranian Government at every opportunity to press for his release. The government also continued to persecute adherence of the Baha’i faith. Secretary Kerry already described the abuses of ISIL, which are on all of our minds today. We strongly condemn the despicable and cowardly murder of 13 Sunni Muslim clerics in Mosul in June. These brave and honorable men encouraged their followers to reject ISIL and paid the ultimate sacrifice. Since then ISIL has enforced the moratorium that the Secretary mentioned to expel non-Muslims and Shia in Mosul to force them to convert to Islam or to leave the city or face execution.

In Europe, many countries are seeing a rise of nationalist political parties that espouse intolerance, targeting Jews and Muslims along with nonreligious minority groups. In Hungary, the government did not speak out against recent efforts to rehabilitate anti-Semitic World War II figures. We urge the Government of Hungary to engage in constructive dialogue with stakeholders concerned about plans to memorialize the 70th anniversary of the World War II roundup of Jews, Roma, and other minorities by Nazi forces and their Hungarian allies.

In France, we’re concerned by the 11 percent increase in anti-Muslim incidents recorded in 2013, as well as by recent physical assaults against members of the Jewish community. We applaud the French Government’s continued efforts to promote interfaith understanding and combat racist, anti-Semitic, and anti-Muslim acts.

As we’ve seen in the past and still today, the exploitation of religious difference for political ends can have far-reaching consequences. Religious freedom is fundamentally about preserving that respect for human difference and diversity that is necessary to keep societies and countries from tearing themselves apart, something that is painfully obvious as we look around the world today.

That’s why, as President Obama said at the National Prayer Breakfast earlier this year: “Freedom of religion matters to our national security.” Fortunately, as the Secretary also mentioned, some of our strongest allies are leaders and communities of faith working to counter religious hatred: inter-faith leaders in Burma campaigning for tolerance, Catholic volunteers in Poland cleaning up anti-Semitic graffiti, students in Malaysia organizing inter-religious marches to visit sacred sites in their neighborhoods. We’ve also seen religious leaders take a stand on behalf of vulnerable groups like LGBT people.

We hope this report will be a resource for people all around the world working to end religious persecution, and that the spotlight were shining on those responsible through the report and our designations today can help to delegitimize and to deter such acts. Thank you. Happy to take a couple of questions.

MODERATOR: Let’s start with Nicole from (inaudible).

QUESTION: Hi. Thank you very much for this report. In the overview, the introduction, it says that 2013 saw the highest level of displacement in recent memory. I’m wondering if you can quantify that for us somehow. And secondly, I think the law that mandates this report also gives the U.S. the power to sanction countries that are engaged in severe abuses. And I’m just wondering, especially given the use of the word “severe” in relation to Saudi Arabia’s treatment of religious minorities, if there’s any possibility that – if the Administration is thinking about using this sanctions power with respect to this report.

ASSISTANT SECRETARY MALINOWSKI: Okay, thanks. On the first question, I’m wary of precise quantifying when we’re talking about places where hundreds of thousands of people or millions of people have been displaced and displaced for a variety of reasons. We made that statement at the front of the report because as we look at places like Iraq right now; Syria, of course, over the last couple of years; Central African Republic; it seems to us that in recent memory, we’ve not seen the numbers of people pushed from their homes in conflicts that have a religious or sectarian dimension. So beyond that, I don’t want to throw out numbers because I don’t think I responsibly could do that.

QUESTION: Could you maybe throw out some country – some more country names?

ASSISTANT SECRETARY MALINOWSKI: I think probably the greatest in terms of numbers right now is – we’re looking at – in terms of recent displacement, we’d be looking at Syria, Iraq, I mentioned the CAR, and we can probably get back to you with some more.

And as for sanctions, it’s an appropriate tool in some cases. We have employed a variety of sanctions, of course, with respect to a number of countries that have been listed as CPCs in the past. The test for me for us is what’s going to be effective in any particular case, and that’s a case-by-case judgment.

QUESTION: Thank you.

MODERATOR: We’ll go to Said. Go ahead.

QUESTION: Yeah. Thank you, Marie. Thank you, sir. I have a quick question: How do you raise issues like blasphemy laws and the lack for these freedoms with countries like your allies – like Saudi Arabia, some of the other Arab countries, and so on? How do you raise those? Just in statements like this? Or do you say you must do this or we will do this? And then I have a quick follow-up.

ASSISTANT SECRETARY MALINOWSKI: Okay. Well, we raise it in all kinds of ways. Of course, we raise it – we raise it publicly. The report pulls absolutely no punches on blasphemy laws in Pakistan, Saudi, and a number of other countries around the world. We’ve absolutely raised blasphemy laws, including with Pakistan, in numerous diplomatic meetings in private. We’ve asked countries that have such laws, which we consistently oppose – we believe that it is never okay to punish people for professing changing or talking to others about their religious beliefs, and we’ve certainly raised that with officials of numerous countries around the world.

QUESTION: Now some of the countries that have very tight – in terms of they’re not tolerant, let’s say, of religious freedom, they even are less tolerant for those who want to practice freedom from religion, as a matter of fact. I mean, how do you raise these issue, I mean, in many of the countries, even some of your liberal allies or supposedly liberal allies, as in Jordan or Lebanon or others, for people to congregate and organize as atheists?

ASSISTANT SECRETARY MALINOWSKI: Freedom of conscience is freedom of conscience, and it applies to the freedom not to believe in a particular faith or in any faith.

MS. HARF: Yes, go ahead.

QUESTION: Thank you. One of the country listed as CPC during this U.S. report as well as last previous years is China. Last year, the U.S. and China has a Human Right Dialogue in Kunming last July. I wonder if there is any timetable for this year’s dialogue, and what is the status of that?

ASSISTANT SECRETARY MALINOWSKI: Well, we just had a human rights dialogue in the Security and Economic Dialogue with China. In other words, we don’t need to have a formal dialogue that is labeled a human rights dialogue in order to raise at the highest level with the Chinese authorities our concerns about human rights. So Secretary Kerry and other officials raised a number of these issues at the S&ED.

Subsequently, we had a counterterrorism dialogue here in Washington at which we raised repeatedly the issue of persecution of Uighurs in China’s far west and the impact that that has on the shared interest that we have with China on fighting extremism and violence. So we don’t have a date right now for the next formal human rights dialogue. We’d like to have one, but it doesn’t stop us from raising the issue.

QUESTION: In this year’s report, there is concern regarding a religious structure being demolished without consultation with the church leaders. And just as State Department’s releasing this report, we heard from China there’s churches such as – the cross sign above the church was demolished without consultation agreed by the teacher – by a leader, church leaders. Is it – is this a worrying trend? Do you have any comments on this?

ASSISTANT SECRETARY MALINOWSKI: Well, there have been cases like that, and we’re aware of the most recent one that you just mentioned and absolutely are concerned about it. People should have a right to express their religious beliefs, and that’s a value that we will continue to stand up for, even in cases of countries like China, where we have broad and complex relationships.

QUESTION: One final question: In August 2011, the State Department extended sanctions, existing sanctions under IRFA, related to restrictions on exports of crime control and detection instruments. Could you please elaborate on that, what kind of sanctions —

ASSISTANT SECRETARY MALINOWSKI: Let us get back to you on that one.


MS. HARF: We’ll do two more, so let’s keep them short here. Go ahead.

QUESTION: So as Christians are persecuted in Iraq and much of the Middle East, there’s one region in Iraq, Kurdistan, which has welcomed the Christians. Does your report have anything to say about the state of religious freedom in the Kurdistan region of Iraq?

ASSISTANT SECRETARY MALINOWSKI: Yes, and I refer you to the report on specifics on Kurdistan. I would say that with the immediate crisis of Mosul and other communities that are being cleansed by ISIL, one of the steps that we’ve taken is to talk to the authorities in the Kurdish region to encourage them to accept people who, unfortunately, have had to flee for their lives, and we’re very pleased that they are, in fact, doing so.

QUESTION: Thank you.

QUESTION: I have a question for Rabbi Saperstein.

MS. HARF: He’s not answering questions today, because he’s still a nominee, but I’m sure there will be time later.

Let’s do one behind you, with the glasses. There’s some visitors (inaudible).

QUESTION: Yeah. Pastor Abedini – I was wondering if you could talk about what the Secretary has done when he’s at the table with Iran to intervene for this American citizen.

ASSISTANT SECRETARY MALINOWSKI: I can say that we have, on numerous occasions in the context of the talks, around the talks, urged the Government of Iran to release him.

QUESTION: Has the Secretary intervened himself?

ASSISTANT SECRETARY MALINOWSKI: I believe the Secretary has raised his case, yes.

MS. HARF: Great. We’ll do one more. I mean it this time, last one.

QUESTION: Yes, please. In the recent year, it is obvious that the central governments are not playing a role in controlling what’s going on within what happening now in Iraq, what happened before in Syria, and more or less – and in Egypt, some cases. How do you handle this issue? Because the report is made that – as if we are talking about government. And how do you handle this new trend of Middle East in dealing – well, for example, what the Islamists or the jihadists are dealing with Christians in dislocating or locating them in another place?

ASSISTANT SECRETARY MALINOWSKI: Yeah. Well, in many cases we’re dealing with non-state actors like ISIL and related groups in Iraq and Syria. And the report is very clear in making those distinctions. At the same time, governments do have greater responsibilities. And often governments, through repressive practices, create conditions that enable these non-state groups to arise and to grow and to flourish. And so ultimately, we do – in this area, as in all human rights issues, we do hold governments to a high degree of responsibility. Thank you.

MS. HARF: Great. Thank you all. And Jen will be out soon to brief. So take a quick break and then come back. And thanks for coming today, guys.


Arthur J. Tipton, Ph.D., Named President of Controlled Release Society

BIRMINGHAM, Ala., July 29, 2014 /PRNewswire/ — Southern Research Institute today announced that Arthur J. Tipton, Ph.D., President and CEO of Southern Research Institute, has been named president of the Controlled Release Society (CRS) for the 2014-2015 term.  The inauguration took place at the Society’s annual meeting on July 12 in Chicago with attendees from more than 40 countries. 

Arthur J. Tipton, Ph.D. Named President of Controlled Release Society
Arthur J. Tipton, Ph.D. Named President of Controlled Release Society

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The Controlled Release Society is an international, interdisciplinary, not-for-profit organization whose guiding purpose is the advancement of delivery science and technology. CRS is the home for experts dedicated to the science of delivery, including delivery scientists, engineers, clinicians, and technical professionals. The primary interest of about 70% of the CRS membership is in the pharmaceutical area (including ~18% animal health) and 30% in the non-pharmaceutical areas (called consumer and diversified products).

Dr. Tipton has worked in the pharmaceutical and biotechnology industries for more than 25 years.  During that time, he has pioneered the use of controlled release technologies through his work in polymer science and engineering.

“It is an honor to be named president of the Controlled Release Society,” said Dr. Tipton.  “Over the past several decades, controlled release formulations have changed the treatment paradigm for a number of serious health conditions, including cancer, pain management, cardiovascular and central nervous system disorders, and have been involved in many industrial applications such as food flavorings and long acting fertilizers.  As controlled release technologies continue to mature, industry and academia are meeting the challenges of developing the next generation of faster, safer, more accessible formulations, and CRS represents the world’s leaders in advancing these novel techniques.  I look forward to leading this distinguished and important group.”

Previously Dr. Tipton held senior positions at Durect Corporation, its wholly-owned subsidiary Southern BioSystems, Birmingham Polymers, and Atrix Laboratories.  In 2005, he founded Brookwood Pharmaceuticals, which was subsequently acquired by SurModics and later by Evonik.  At Evonik, he served as senior vice president of the Birmingham Division and also led the company’s global drug delivery program.  Dr Tipton has 31 issued U.S. patents, 22 published U.S. patent applications, and numerous foreign equivalents, with more than 70 presentations and publications.

He is a fellow of AIMBE and CRS and was awarded the CRS Distinguished Service Award in 2012. He serves as an external advisor to the Biomedical Engineering Department at the University of Alabama at Birmingham, and volunteers as a mentor and judge in business plan competitions.  His election as president of CRS marks the first time in the organization’s 36 year history that it has been led by two individuals of the same organization.  Danny H. Lewis, Ph.D., former Head, Biosystems Division for Southern Research Institute, served as president of CRS for the 1982-1983 term.

In his role as president of the Controlled Release Society, Dr. Tipton will continue to serve on the CRS Board of Directors as well as the boards of the Birmingham Venture Club, the Economic Development Partnership of Alabama Foundation, the Biotech Association of Alabama, and as a member of the Alabama Workforce Council spearheaded by Governor Robert Bentley.

Dr. Tipton earned a Ph.D. in Polymer Science and Engineering from the University of Massachusetts in Amherst, and a B.S. in Chemistry from Spring Hill College.

About Southern Research Institute
Southern Research Institute is a not-for-profit 501(c)(3) scientific research organization founded in 1941 that conducts preclinical drug discovery and development, advanced engineering research in materials, systems development, and environment and energy research. Approximately 500 scientific and engineering team members support clients and partners in the pharmaceutical, biotechnology, defense, aerospace, environmental, and energy industries. Southern Research is headquartered in Birmingham, AL, with additional laboratories and offices in Wilsonville and Huntsville, AL, Frederick, MD, Durham, NC, Houston, TX, and Cartersville, GA. For more information visit:

Contact: Jonathan M. Nugent

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Milliken & Company Escalates Patent Enforcement against Guangzhou Tongbo

SHANGHAI, July 29, 2014 /PRNewswire/ — Milliken & Company escalated its patent protection efforts in China by asking Guangzhou Municipal Intellectual Property (IP) to investigate Guangzhou Tongbo Telecom Equipment Co., Ltd.

Together with other local authorities, the Guangzhou Intellectual Property Bureau completed an inspection against Guangzhou Tongbo Telecom Equipment Co., Ltd. on May 6, 2014.  It was found that Guangzhou Tongbo manufactured fabric innerducts. As Milliken has patents concerning related fabric innerducts, the enforcement authorities seized the accused fabric innerducts during the inspection proceedings.

“The action led by the IP Bureau showed China is committed to enforcing intellectual property, and therefore encouraging innovation,” stated Jim Porterfield, Global Market Director at Milliken & Company, “Each action that helps protect our intellectual property in China ensures our customers and partners can continue to benefit from Milliken’s infrastructure solutions.”

About Milliken

Milliken is an innovation company that has been exploring, discovering, and creating ways to enhance people’s lives since 1865.  Our community of innovators has developed one of the largest collections of patents held by a private company. With expertise across a breadth of disciplines including specialty chemical, floor covering, and performance materials, we work around the world every day to add true value to people’s lives, improve health and safety, and make this world more sustainable. For more information, visit

Frost & Sullivan Recognises Intersec for aiming its ROI-driven Big Data Solutions at Telecommunications Providers

CAPE TOWN, South Africa, July 29, 2014 /PRNewswire/ — Based on its recent research on the big data solutions market, Frost & Sullivan presents Intersec with the 2014 African Customer Value Leadership Award. At the core of Intersec’s success is its ability to maximise hardware usage through highly efficient software design implementation. Soon after its inception, Intersec made an important decision to target telecommunications operators to help them develop innovative capabilities and service platforms. It particularly sought to enable mobile operators to capture and monetise the value inherent in their networks, through the efficient processing of big data.

Intersec has demonstrated an ability to efficiently address telecommunications providers’ needs, including deriving ways to monetise their customer data with internal and external usage, identifying their target audience for associated and derived services, and thrashing out the most effective ways of using them.

Using Intersec’s solution, operators can build their own rules-based systems to automatically respond to particular user events and context. This means that the processed big data can provide actionable insights and fully personalised applications such as customer retention management (loyalty and churn); real-time, contextual engagement; and location mapping.

“Intersec’s service is founded on the company’s desire to cut through the complexity of big data and provide simple, targeted vertical solutions that are easy to deploy,” said Frost & Sullivan Senior Industry Analyst Gareth Mellon.

Messaging (of various forms) is still the key means of communication between operators and users, particularly in emerging markets such as Africa. In this environment, Intersec’s system provides added value to operators by opening up multiple communication channels including SMS, MMS, unstructured supplementary service data (USSD), cell broadcast centre (CBC), interactive voice response (IVR) and email.

Another characteristic of Intersec’s solution is its agnosticism, both in terms of system and device inputs. Indeed, it is even able to capture non-cellular network data, further enhancing its value to operators that might provide multiple means of access. Intersec’s creation of a single framework also breaks down information silos, which is a recurring problem for companies seeking to implement big data solutions.

“In terms of implementation, Intersec aims to provide incremental benefit and hence, avoid direct competition with larger, integrated providers,” noted Mellon. “Its initial value proposition is to improve internal efficiencies (notably, effective real-time customer value management and retention solutions) and demonstrate the system’s worth before progressing to new revenue streams and business models.”

Intersec provides solutions with capacity for add-on services, as software activation of these additions is relatively easy. Its solutions have already been adopted by numerous operators across Africa and its innovative approach to product development will add to its growing momentum in the African market.

Each year, Frost & Sullivan presents this award to a company that has demonstrated excellence in implementing strategies that proactively create value for its customers with a focus on improving the return on the investment that customers make in its services or products. The award recognizes the company’s inordinate focus on enhancing the value that its customers receive, beyond simply good customer service, leading to improved customer retention and ultimately customer base expansion.

Frost & Sullivan’s Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.

About Intersec

Intersec designs solutions that enable mobile operators to capture and monetize their network value through Big Data collection. Operators can then create new and innovative services. Intersec integrates its leading core network solutions to generate location intelligence revenue and to maximize customer value management, contextual engagement, and messaging traffic profitability. Our award-winning products are designed to efficiently implement loyalty & retention, value creation and cost optimization strategies for CSPs. Acclaimed by 60+ MNOs, Intersec technology enhances the experience of several hundred million subscribers worldwide and manages over a billion smart events day after day. For more information, go to; Follow us on our social media platform @IntersecGroup, LinkedIn.

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today’s market participants.

Our “Growth Partnership” supports clients by addressing these opportunities and incorporating two key elements driving visionary innovation: The Integrated Value Proposition and The Partnership Infrastructure.

  • The Integrated Value Proposition provides support to our clients throughout all phases of their journey to visionary innovation including: research, analysis, strategy, vision, innovation and implementation.
  • The Partnership Infrastructure is entirely unique as it constructs the foundation upon which visionary innovation becomes possible. This includes our 360 degree research, comprehensive industry coverage, career best practices as well as our global footprint of more than 40 offices.

For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?

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Intersec press contact
Cindy Auvray
Press Manager, Intersec Group
T: +33-1-80-04-85-38
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Frost & Sullivan press contact
Samantha James
Corporate Communications Africa, Frost & Sullivan
T: +27-21-680-3574