Boomi: Boomi, the leader in AI-driven automation, today announced Australian Motoring Services (AMS) has considerably improved automation and integration using the Boomi Enterprise Platform, underscored by a 50 percent reduction in call handling and dispatch response times. AMS is one of the country’s leading wholesale roadside assistance providers, jointly owned by Australia’s major motoring clubs – RACV, NRMA, RACQ, RAC, RAA and RACT.

According to BERNAMA News Agency, the integration with Boomi’s platform has enabled AMS to enhance its operational efficiencies significantly. The reduction in call handling and dispatch response times highlights the impact of AI-driven automation in streamlining services. The collaboration underscores the potential of technology in transforming service delivery for organizations like AMS, which play a crucial role in roadside assistance across Australia.