Kuala lumpur: Express Rail Link Sdn Bhd (ERL) today introduced two new services at KL Sentral - Self Check-in and Self-Service Baggage Drop, enhancing the speed and convenience of rail-to-air travel to Kuala Lumpur International Airport (KLIA).

According to BERNAMA News Agency, ERL stated that the new services allow passengers to complete key airport formalities before boarding the KLIA Ekspres, enabling a faster and more seamless journey. Manned check-in counters will remain available for those who prefer assisted services.

ERL emphasized that the rollout of Self Check-in and Self-Service Baggage Drop is designed to improve the end-to-end travel experience, with ongoing collaborations with airline partners to expand participation in future phases. This initiative highlights ERL's commitment to integrating rail connectivity with airport operations to create a seamless travel ecosystem.

Currently, passengers of Malaysia Airlines (MH), Batik Air (OD), AirAsia (AK), KLM Royal Dutch Airlines (KLM), and Ethiopian Airlines (ET) can access the Self Check-in kiosks at KL Sentral. The Self-Service Baggage Drop facility is available for Malaysia Airlines and Batik Air passengers.

Yeow Wei-Wen, ERL's acting chief executive officer, commented on the new facilities, stating that they reflect the company's continued focus on a passenger-centric experience, offering greater flexibility, time savings, and convenience.

ERL is in discussions with additional airline partners to further extend the services at KL Sentral, as part of its long-term vision to deliver a fully connected travel experience that integrates rail, airline, and airport operations. Passengers using the new facilities will also receive exclusive goodies while supplies last.

Malaysia Aviation Group (MAG) Airline Business chief executive officer Bryan Foong expressed that Malaysia Airlines is committed to delivering a seamless and reliable travel experience. With the new services available at KL Sentral, guests can complete key processes in the city and proceed directly to the departure gate with greater ease.

Batik Air chief executive officer Datuk Chandran Rama Muthy also welcomed the initiative, highlighting that the services provide passengers with greater control over their journey. He noted that Batik Air is constantly exploring ways to enhance every touchpoint for travelers and looks forward to collaborating with ERL to bring more innovations to passengers.