Kuala lumpur: HDFC ERGO General Insurance Company Limited (HDFC ERGO), India's leading private sector general insurer, has become India's first insurer to use Duck Creek's suite of cloud-native SaaS core solutions to design, underwrite and distribute health insurance products. This achievement establishes a new standard for the delivery of health protection and policyholder outcomes in the region.

According to BERNAMA News Agency, HDFC ERGO was already utilizing Duck Creek's SaaS policy, billing, rating, and insights solutions for its commercial fire coverage products. The company partnered with Duck Creek to design and co-develop the health insurance line of business for distribution across various channels, including agency, broker, bancassurance, direct, and digital partners. The design and implementation of the new line, tailored to India's specific market requirements, were completed in eight months, leveraging Duck Creek's solutions such as Product Factory architecture, low-/no-code configuration, and open APIs.