Kuala Lumpur: The Federal and Sarawak governments, in collaboration with the Social Welfare Department (JKM), have successfully integrated their respective welfare assistance platforms via the eBantuanJKM system. Minister of Women, Family and Community Development, Datuk Seri Nancy Shukri, said the initiative aims to eliminate abuse and enhance the efficiency of welfare aid delivery.

According to BERNAMA News Agency, the system has existed for 15 years but was only recently implemented in Sarawak. Previously, the Federal and Sarawak governments operated separate systems, which created various challenges. Nancy Shukri highlighted that there have been cases where certain parties exploited weaknesses in the system, as reported in the news.

As of May this year, a total of 55,457 recipients in Sarawak had received RM123.78 million in aid under the integrated system. This integration is expected to streamline processes and improve the distribution of welfare aid across the region.

Earlier, in her speech at the event, Nancy also announced that JKM is currently developing a new platform, the Welfare Assistance Management System 2.0 (SPBK 2.0), which will replace eBantuanJKM by the end of 2026. The current system is now facing technological limitations. SPBK 2.0 is being developed as a high-impact solution, aligned with the MyDIGITAL initiative and the Malaysia Digital Economy Blueprint.