Kuala lumpur: The Malaysian Communications and Multimedia Commission (MCMC) has taken significant action against scam-related content, as revealed by Communications Minister Datuk Fahmi Fadzil in a recent session at the Dewan Rakyat. A total of nearly 140,000 requests have been submitted to service providers to remove scam-related content, resulting in the successful removal of 133,348 items, which accounts for 95 percent of the identified content, between January 1, 2022, and September 30, 2025.
According to BERNAMA News Agency, the minister also disclosed that 50,160 requests were made to eliminate cyberbullying content, with 38,470 pieces of content successfully taken down, constituting a 77 percent success rate during the same timeframe. These actions are driven by public complaints and adhere to each platform's community guidelines, aligning with local laws.
In response to Azahari Hasan (PN-Padang Rengas), who questioned the measures being taken to combat the growing issues of scammers and online bullying, Fahmi emphasized the impact of these issues, which extend beyond financial losses to affect the mental wellbeing of society, including teenagers.
To tackle these challenges, Fahmi outlined that MCMC has enforced licensing requirements for internet messaging and social media service providers. These providers are now required to apply for the Application Service Provider (Class) License [ASP(C)] under the Communications and Multimedia Act 1998 (Act 588), starting from January this year. This measure ensures that all service providers are accountable for managing their operations in Malaysia, particularly in addressing harmful content such as scams and bullying.
Further, the introduction of the Code of Practice for Internet Messaging and Social Media Service Providers on December 20 of the previous year delineates the responsibilities of providers in safeguarding users from harmful online content. To strengthen Malaysia's digital safety framework, the Online Safety Act 2025 (Act 866) was enacted, which regulates harmful online content and establishes explicit obligations for app providers, content providers, and network service providers.
Fahmi also mentioned that MCMC is in the process of developing subsidiary instruments under Act 866, with an emphasis on online risk management and related issues. Complementary to these regulatory measures, the ministry has expanded the Safe Internet Campaign to raise awareness about cyber scams and bullying. As of September 30, the campaign has reached 3,825 educational institutions, engaging 218,000 participants, along with 337 public outreach programs attended by 222,000 people across the nation.