Machang: Production capacity at the Merbau Chondong Water Treatment Plant (WTP) in Machang has dropped by almost half following a leak in a 1,000-millimetre Glass-Fibre Reinforced Plastic (GRP) raw water pipe, said Air Kelantan Sdn Bhd (AKSB).

According to BERNAMA News Agency, the incident has disrupted water supply in three districts, namely Machang, parts of Pasir Puteh, and Kota Bharu Selatan, affecting almost 34,000 consumer accounts. AKSB reported that repair work commenced at about 11 pm yesterday and is anticipated to be completed within nine days.

AKSB stated that water supply is expected to be restored as early as September 14. The company is mobilising water tankers to assist affected consumers, and water operators from other states have also agreed to send tankers to the affected areas. Priority will be given to critical premises, including hospitals, dialysis centres, prisons, and higher education institution hostels.

The company has informed consumers of the situation via the Infoblast system through PINTAS Careline 15777 and will continue to provide updates on the situation. Consumers can also access updates through AKSB's official website, the MyAKSB application, and social media platforms, Facebook and TikTok.