Johor Bahru: Water supply disruptions in Johor Bahru and Iskandar Puteri, caused by unexpected damage to the main pumps supplying the Sungai Johor Water Treatment Plant (LRA) since last Tuesday, have now been fully restored.
According to BERNAMA News Agency, Ranhill SAJ chief operating officer Khairul Effendy Tusam stated that the incident was unexpected and rare, with the company's team facing various challenges throughout the repair process. "We understand the inconvenience this caused to our customers. From the moment the incident occurred, every effort was made to restore water supply as quickly as possible to all affected areas," he said.
He further explained that all challenges were managed to the best of their ability, recognizing that water supply is one of the most basic and essential needs for everyone. In his statement, he mentioned that a thorough investigation is currently underway to determine the root cause of the incident.
The investigation involves a comprehensive examination of every technical aspect, including the regular maintenance of all equipment in the processing system and water pipelines at the affected plant. All data collected will be carefully reviewed to update existing procedures and prevent similar incidents in the future.
Khairul Effendy Tusam also expressed his appreciation to the affected consumers for their patience and cooperation during this challenging period.