Kuala lumpur: The Next Generation Malaysian Emergency Response Services 999 (NG MERS999) system is a continuation of the existing MERS999 system, which has been in operation since 2007, according to Communications Minister Datuk Fahmi Fadzil. Fahmi clarified that the project is not a new initiative but rather an upgrade to the current system, ensuring the renewal of outdated equipment and software.

According to BERNAMA News Agency, the latest contract, executed by Telekom Malaysia (TM), focuses on updating the old system, which was previously operating on outdated platforms such as Windows XP. Fahmi highlighted that much of the existing equipment and software had reached their expiry dates, necessitating an upgrade to the system that has been functional for over a decade. The NG MERS999 system now extends its reach to over 800 locations, doubling the coverage from the previous 400 locations.

Fahmi also addressed concerns about the SaveMe999 application, clarifying that it is not a new development nor does it carry a cost of RM1.25 billion, as alleged by some. The application, which has been in existence since 2013, has undergone improvements, including the addition of features catering to the disabled community (OKU). He noted that the development cost for the application remains minimal, with the majority of expenses allocated for data management, totaling approximately RM830,000 annually.

Additionally, Fahmi mentioned that the government has tasked TM with integrating MyDigital ID and enhancing the user experience (UX) for future versions of the application. Meanwhile, he underscored the importance of the Cyber Scam Awareness Seminar, organized by the Tun Abdul Razak Broadcasting and Information Institute (IPPTAR), which aligns with the government's efforts to boost public knowledge and skills in identifying, avoiding, and reporting cyber scams. The seminar, attended by over 100 participants, was a response to the rising number of cyber scam criminal cases affecting both citizens and the economy.