Kuala Lumpur:Bank Rakyat has assured its customers that all personal data, banking information, and deposits are safe despite temporary access issues affecting its corporate website.

According to BERNAMA News Agency, the bank stated that the disruption is caused by a technical issue with a third-party service provider's system. However, the bank's systems and operations continue to function normally, allowing customers to conduct transactions through alternative channels such as the iRakyat website, iRakyat mobile app, BRICK, QR2E, and the i-bizRAKYAT business portal.

Bank Rakyat apologized for any inconvenience caused and emphasized that customer safety and interests remain a priority. The bank is actively working on restoring access to its corporate website and will provide updates on the situation as necessary.

The disruption to Bank Rakyat's corporate portal was first reported yesterday, prompting the bank to advise customers to utilize alternative digital channels for their banking needs.