KUALA LUMPUR: The new licensing requirement for social media and Internet messaging services with eight million or more registered users in Malaysia, introduced today, is expected to enhance accountability among platforms, experts assert.
According to BERNAMA News Agency, Dr. Sashi Kumar Tharmalinggam, an IT Service Management Specialist at Pertama Digital Berhad, stated that licensing would compel service providers to manage content more responsibly, thereby curbing negative elements and cyberbullying. Enhanced data privacy and security measures are anticipated, as licensed platforms must comply with Malaysia's Personal Data Protection Act (PDPA), ensuring improved management and protection of user data.
Furthermore, licensing is expected to deter monopolistic practices, promote fair competition among social media platforms, and foster the growth of local platforms within a more regulated framework. Dr. Tharmalinggam noted that the Application Service Provider Class (ASP(C)) licence, mandated under the Communications and Multimedia Act 1998 (Act 588), could also control the spread of sensitive content related to race, religion, or royalty, while facilitating collaboration with authorities for swift removal of unlawful content.
Dr. Noor Nirwandy Mat Noordin, a security and political analyst from the Centre for Media and Information Warfare Studies at Universiti Teknologi Mara (UiTM), echoed these sentiments, highlighting the initiative's role in addressing digital ecosystem challenges, such as radicalisation and threats to unity, particularly among vulnerable groups like children. He emphasized the importance of social media operators taking responsibility for the impact of algorithms that amplify negative posts, which can target these groups.
He further stated that countries need authoritative power to ensure compliance with regulations, aligning with international practices to protect users and safeguard national security. He cited examples of other nations with exclusive laws for social media operators and noted that some restrict social media accounts to individuals aged 16 and above.
Munirah Musthpar, a financial advisor and mother of two, expressed support for the government's initiative, emphasizing the need for regulation of alarming content on social media, especially concerning children. She believes the licensing requirement will make service providers more accountable and proactive in detecting inappropriate content.
The licensing measure, effective today, aims to enhance online safety, protect users, and strengthen regulatory oversight of Internet messaging service providers and social media platforms in Malaysia.