Kota kinabalu: Sabah Electricity Sdn Bhd (SESB) clarified that it has never conducted any door-to-door activities to gather customers' personal data.

According to BERNAMA News Agency, the utility company advised the public not to fill in any forms or hand over personal information to any individual who comes to their homes for such purposes. SESB emphasized that all matters involving customer personal data are handled through its official counters or channels, ensuring that information is managed in compliance with applicable personal data protection requirements.

The company further urged the public to remain vigilant against individuals using fake forms to obtain user information. Customers are advised not to sign any documents presented by suspicious individuals claiming to represent the company without first verifying their identity.

Verification of such claims can be done by contacting the Sabah Electricity Careline at 15444 or 088-515000, emailing [email protected], or visiting the nearest customer service counter.