Kuala lumpur: The principle of mutual trust between employers and employees during the implementation of the Work From Home (WFH) policy must be prioritised to ensure tasks run smoothly and help employees maintain their mental health. Siti Fatimah Abdul Ghani, the senior psychology officer of the Human Resources Services Division of Universiti Putra Malaysia, emphasized the importance of this trust as a foundation for effective task distribution and preventing burnout.

According to BERNAMA News Agency, Siti Fatimah highlighted that employers need to understand their employees better to manage task distribution without causing excessive fatigue. Trust involves perception, which is influenced by how well employers know their employees, including their strengths and weaknesses. This understanding can prevent trust-related issues when scheduling and distributing tasks.

She explained that trust fosters unconditional positive regard-acceptance and non-judgmental support-which allows employees to perform their tasks more calmly at home. She stressed the need for employers to be realistic and understand both their own and their employees' situations in these challenging times.

The expert noted that trust is strengthened through effective communication, which increases commitment to tasks even when employees are not physically present in the office. From a psychospiritual perspective, communication is key, alongside the 3C concept of connection, communication, and commitment. Connection refers to the bond between employers and employees, communication strengthens this relationship, and commitment solidifies it.

The WFH policy for the Federal public service sector nationwide, initiated on April 15, is part of the government's strategic measures to enhance preparedness in facing the global energy crisis following the conflict in West Asia.